Política de envío

Where we ship

Kove currently ships to Canada, China, Japan, Malaysia, Mexico, Singapore, the United Kingdom, and the United States. Availability can vary by product and delivery address.

Shipping options and costs

Available shipping methods, charges, and estimated delivery times are shown at checkout based on the items and delivery address. Unless checkout states otherwise, product prices do not include any import duties, taxes, or customs-clearance charges that may apply.

Order updates and tracking

When an order ships, available tracking information is sent to the email address used for the order. Carriers, customs processing, weather, and other circumstances outside our control can cause delays.

Address accuracy and large equipment

Please confirm that the delivery address and contact details are correct before placing an order. Chillers, cold-plunge tubs, and sauna equipment can require special delivery arrangements. Contact us before ordering if you need to confirm site access, handling, installation requirements, or delivery for a commercial project.

Contact us

For shipping questions, email lyy394443743@163.com or call +86 137 2416 3319.